Shipping Policy


Local Shipping & Zone Areas

Delivery Times: Deliveries within Zones 1 and 2 take up to 4 working days. For all other zones, delivery may take 7 to 9 working days.

Shipping Costs
Zone 1 - Cairo, Giza - 80 le

Zone 2 - Alexandria - 90 le

Zone 3 - Upper Egypt - Fayoum, Beni-Suef, Sohag, Assiut, Menya, Ayaat, Qena, Luxor, El Wadi, Aswan - 120 le

Zone 4 - Delta - Qalyubia, Monufia, Gharbia, Dakahlia, Kafr El Sheikh, Sharqiyah, Beheira, Damietta, Mansoura, Tanta, Damanhour - 120 le

Zone 5 - Suez Canal - Suez, Ismailia, Fayed, Port Said - 120 le

Zone 6 - Coastal areas - Sharm El Sheikh, Hurghada, Marsa Matrouh - 120 le

Return & Exhange Policy

Return & Exchange Policy

At Mowa, we want you to love your pieces as much as we loved creating them! đź’–
But we totally get it—sometimes you might change your mind, or the item just isn’t what you had in mind. That’s why we’ve made returns and exchanges as simple as possible.

  • You may inspect your order upon delivery and return it with the courier immediately if you’re not satisfied. You will only need to pay the shipping cost.

    ⚠️ Important to note: After the courier leaves, we unfortunately cannot offer refunds on any purchases.

  • Still not happy with your order? No worries! You can easily apply to exchange your item for something else within 5 days of receiving your order.
  • Customers are responsible for exchange shipping costs, unless the product is defective or incorrect due to our error.

  • After 5 days, we’re unable to accept ANY exchanges.

  • During sale periods or using discount codes, all sales are final. No refunds or exchanges will be accepted.